These Terms of Service ("Terms") govern your use of the Fixr mobile app, which connects customers with independent tradespeople ("Fixrs") in South Africa. By creating an account or using the app, you agree to these Terms.
You must be at least 18 years old and able to enter into a legally binding agreement to use Fixr. By registering, you confirm this is true.
Fixr is a marketplace that connects customers with independent Fixrs. Fixrs are independent contractors, not employees or agents of Fixr. Fixr is not a party to the agreement between a customer and a Fixr for any job, and is not responsible for the quality, safety, or legality of work performed.
Where selected and paid for, accidental damage cover protects customers against accidental damage caused by a Fixr during a job, up to the limit stated in the app at time of booking. Claims are subject to review and photo evidence.
Payment terms, including any escrow or release-on-completion mechanics, are described within the app at the time of booking. Fixr may introduce a third-party payment processor; using that processor may be subject to its own terms.
We may suspend or terminate accounts that violate these Terms, engage in fraudulent behaviour, or pose a safety risk to other users.
To the maximum extent permitted by law, Fixr is not liable for any indirect, incidental, or consequential damages arising from your use of the app or from work performed by a Fixr.
We may update these Terms from time to time. Continued use of the app after changes are posted constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at support@getfixr.co.za.